Savings help
We have a range of frequently asked questions, guides and articles designed to help you get to know our products.
Tax Certificates
Please note we will upload tax certificates for the 2024/25 tax year to your online account by the end of May. If you are an ISA customer you will not receive a tax statement, as interest earnt with ISAs is tax free.
How can we help?
Most customers can find what they need to know in our frequently asked questions. You can browse through our help topics or ask a question and we’ll search for the most relevant answers.
Our FAQs can tell you how your accounts work, but we can’t answer questions specific to your account.
Top 0 answers for your question
Depositing & withdrawing from your account
Find out how to make a deposit and withdrawal from your savings account.
Opening an account
Helpful information if you’re applying for a savings account with Shawbrook.
Closing or maturing your account
If the term is ending on your savings account or you'd like to withdraw your money, you'll find the answers you need here.
Documents to download
Power of Attorney
At Shawbrook we understand that it’s sometimes necessary for a customer’s account to be looked after by another person, as Power of Attorney. We can set up a Power of Attorney for new and existing accounts.
About our savings products
Find a contact number, explore our products or Get help and inspiration with our savings insights hub.
Contact us about savings
If you need to get in touch with our team, you can find details here.
Our savings proposition
You’ll find out more about our products and proposition on our savings home page.
Savings insights hub
Whether you’re looking to brush up on your knowledge of the savings basics or understand what to consider when choosing a savings account, our insights hub has a range of useful information to help you to make the most of your money.