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Savings contacts

You might be able to find the answer to your question in our frequently asked questions section.

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Our telephone opening hours are Monday to Friday, 9am to 5pm (excluding public holidays)

  • Sent a secure message? 
    Answering them is our number one priority and we'll respond to you as soon as we can. Our current response time is 1-3 working days
  • Need support with your online account? 
    Secure message is still the best way of getting in touch
  • Need to speak to us on the phone? 
    You can still call us between 9am and 5.00pm

Manage your account 24/7

Our eSavings platform allows you to manage your account securely at any time. You can complete the following tasks online:

  • Reset your password
  • View your account balance
  • Open new savings accounts
  • Move your money
  • Give us your maturity instructions

Contacting us by phone

0345 266 6611

Existing personal and business customers can login to our eSavings platform and send us a secure message.