Savings contacts

You might be able to find the answer to your question in our frequently asked questions section.

Opening Hours

Our telephone opening hours are Monday to Friday, 9am to 5pm (excluding public holidays)
Please note, phone lines will close at 1pm on December 24 and December 31.

Sent a secure message?
Answering them is our number one priority and we'll respond to you as soon as we can. Our current response time is 1-3 working days
Need support with your online account?
Secure message is still the best way of getting in touch
Need to speak to us on the phone?
You can still call us between 9am and 5pm

Manage your account 24/7

Our eSavings platform allows you to manage your account securely at any time. You can complete the following tasks online:

Reset your password
View your account balance
Open new savings accounts
Move your money
Give us your maturity instructions

Contacting us by phone

0345 266 6611

Existing personal and business customers can login to our eSavings platform and send us a secure message.