Savings documentation
Documents to download
Power of Attorney
At Shawbrook we understand that it’s sometimes necessary for a customer’s account to be looked after by another person, as Power of Attorney. We can set up a Power of Attorney for new and existing accounts.
Help
Here are some of the most common queries about our savings accounts.
How do I open an account?
If you do not have a Shawbrook account you can open on our website by selecting Learn more and apply next to the account you'd like.
All our applications are subject to eligibility and verification of your identity. If we need more information from you to complete our checks and set up your account, a member of our team will be in touch within five working days from the submission of application.
If you already have a Shawbrook account you can open another one easily from your online account. Log in, compare accounts and apply in a few steps.
How do I make a deposit into my savings account?
You can make a payment to us by electronic payments only. This includes Faster Payments, BACS and CHAPs.
As we don't take payment from you automatically, you'll need to make any payments from your nominated, or linked, account, using the following details:
- Payee: your name
- Account number: your eight-digit account number
- Sort code: 16-58-73
- Reference: your name again
If you're not sure what account number to use, you can get help on how to find your account number.
If you already have an ISA and want to transfer your previous allowances to us, you can find out more on how to transfer an ISA.
How quickly will the funds show in my account and when will I start to earn interest?
Funds are credited to your account the same working day, if you send them before 3.30pm. If you send the funds after this time or not on a working day (Saturday and Sunday or English bank holiday), the funds will credit your account the following working day.
For example, if you send funds from your bank account on Friday after 3.30pm, your account will show that the money has left, but it won’t show that we’ve received it in your Shawbrook account until the Monday, when we’ve applied it to your account.
If the Monday is an English public holiday, it won’t show until Tuesday.
You will begin to earn interest once the credit has been applied to your account.
If you've registered a mobile number with us, we'll send you a text to let you know the funds have been credited.
Need more help?
We have a range of information to help you understand savings including how our products work, operating your account and getting in touch with our team.
Make sense of savings
Depositing & withdrawing from your account
Find out how to make a deposit and withdrawal from your savings account.