Can I cancel my account?

If you have funded your notice account and you change your mind and wish to cancel your account, you can do so within the first 14 calendar days from the opening date of your account. Please note this cancellation right does not apply to fixed term accounts. You cannot cancel a fixed rate fixed term account once it is open and funded. 

You can notify us of your cancellation by writing to us at our address or (if you are a registered user of eSavings) sending us a secure message.

ISA Accounts. If you change your mind and cancel the ISA within the period set out in your terms and conditions, the payment made will not count as a subscription into an ISA in that tax year and you will be free to put money into an alternative cash ISA in that tax year (with Shawbrook Bank or a different ISA Manager).