Savings FAQs

Personal Savings

What are your opening hours?

Monday to Friday, 9:00am to 5:30pm, excluding English Bank holidays.

I have just applied for an account online, does that mean I won't receive anything in the post?

That’s correct, you will not receive anything in the post. All documents will be uploaded as eDocuments to your online eSavings account.

Where can I find my account number?

This is shown on your account summary within your online eSavings account, and on your welcome letter that has been uploaded to your eSavings account.

Can I send a cheque to fund my account?

You can send a cheque to fund your account. Please make the cheque payable to yourself and write your Shawbrook account number on the reverse of the cheque. Then send the cheque to:

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Business Savings

Is my company eligible?

Companies, partnerships and shareholding companies must be UK registered and only liable for UK tax.

All partners/directors/sole traders/additional signatories and shareholders must be:

My company is a charity. Do you accept charities?

The account is not available to Charities or Trusts. Shawbrook Bank offers Charity Savings accounts through the Charities Aid Foundation. You can find out more at https://www.cafonline.org/charities/savings

Do your accounts have any fees or charges?

We do not apply account fees or charges.

Do you have minimum or maximum balance requirements?

Yes. The balances vary by product, so you will need to check the Key Product Information of the product you wish to apply for.

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