You can repay all or part of the outstanding balance of your loan at any time. Please note that an early redemption fee may be charged. If you can't repay your car loan, please contact us immediately using the following details:
If you have taken out a loan with us before 13th December 2021, please use the below contact details.
Opening hours (Exc. Bank Holidays) are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Saturday: 9am – 2pm
Please call 0345 650 6290
If you have taken out a loan with us on or after 13th December 2021, please use the below contact details.
Opening hours are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Please call 0333 003 0260
We’re closed at the weekend and on public holidays.
You can also log in to your customer portal to contact us: https://myloan.shawbrook.co.uk/