The supplier of the goods or services I purchased using a Shawbrook loan has become insolvent/ gone out of business. What should I do?

If your supplier is no longer in business you must continue to meet the repayments of your Shawbrook loan. If you are happy with your purchase, you do not need to do anything else. If there is a fault or problem with the goods or services you have received from the provider, and you are now unable to contact them directly, please get in touch with our customer services team so we can assist you further.