Documents & information

If you meet the below criteria, you can apply for a Shawbrook personal loan:

• Aged 21 to 75
• Have been a UK resident for at least three years
• Have an annual income of at least £15,000
• Have a personal bank account in the UK

For more information, please take a look at the personal loans section on our website.

If your loan application is successful and we receive your signed loan documents, we'll transfer the funds into your account within 3 working days. We usually send you an email when the funds have been transferred to your account.

We use Equifax and TransUnion (formerly Callcredit) as our reference agencies. Their details are as below:

Equifax Limited
www.equifax.co.uk
Customer Service centre
PO Box 10036
Leicester
LE3 4FS
0800 014 2955
0333 321 4043

TransUnion (formerly Callcredit)
www.transunion.co.uk
Consumer Services Team
PO Box 491
Leeds
LS3 1WZ
0330 024 7574

Of course — you have the right to pay a personal loan back early or make an additional monthly repayment under the Consumer Credit Act. But it’s important to know that this may be subject to an early repayment charge.

To discuss your options with a member of our team, please contact us. If you have taken out a loan with us on or after 13th December 2021, you can also log in to your customer portal to contact us: https://myloan.shawbrook.co.uk/.

Alternatively, you can find out more by reading our guide on paying off a loan early.