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Managing your Shawbrook ISA

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Once you have applied and opened your Shawbrook Cash ISA, you will need to log into your account and in your eDocuments please view our letter titled ‘ISA Etransfer In’ as this will advise whether your transfer has proceeded as an electronic or postal transfer. Electronic transfers are the default and straight-forward way to transfer your ISA. However, some providers are not compatible with electronic transfers and by exception we may need to transfer by post.

  • If your transfer has been approved to progress electronically, we will work with your bank to process the transfer and send you two further secure messages when your transfer has been received and completed.
  • If your transfer has to be processed by post you will need to print the ISA transfer form which is uploaded to your edocuments, sign it and send it back to Shawbrook via post – full details of this will be sent to you by secure message.

You can continue to fund your ISA as long as it remains open to funding and you have remaining ISA allowance for this tax year.

All electronic and non-electronic transfers for Cash ISAs will be completed within 15 business days. Any transfers from a Stocks and Shares ISA will be completed in 30 business days. If your transfer is referred or delayed this process may take longer.

All our Cash ISAs allow withdrawals; however Fixed Cash ISAs are subject to an interest fee for any withdrawals made. Please see your Key Product Information document for more details as the fee varies based on length product term. You can withdraw from our Easy Access Cash ISA without receiving a fee.

You do not need to deposit the minimum balance of £1,000 to open your ISA account. However, if you deposit less than £1,000 in your Easy Access ISA you will receive 0.25% Gross/AER (Variable/Tax Free).

View All ISA FAQs
Terms explained

AER stands for Annual Equivalent Rate and illustrates the interest rate if it was paid and compounded each year. We quote the AER on all of our accounts so that you can compare our products with those of other banks.

GROSS is the interest rate without the deduction of income tax. This is the interest rate paid on your account.

Terms & Conditions for Personal Accounts

Financial Services Compensation Scheme (FSCS)

Your eligible deposits with Shawbrook Bank Limited are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered. For further information or visit