If you do not have a Shawbrook account you can open on our website by selecting Learn more and apply next to the account you'd like.

All our applications are subject to eligibility and verification of your identity. If we need more information from you to complete our checks and set up your account, a member of our team will be in touch within five working days from the submission of application.

If you already have a Shawbrook account you can open another one easily from your online account. Log in, compare accounts and apply in a few steps.

You can make a payment to us by electronic payments only. This includes Faster Payments, BACS and CHAPs.

As we don't take payment from you automatically, you'll need to make any payments from your nominated, or linked, account, using the following details:

• Payee: your name
• Account number: your eight-digit account number
• Sort code: 16-58-73
• Reference: your name again 

If you're not sure what account number to use, you can get help on how to find your account number.

If you already have an ISA and want to transfer some or all of you balance to us, visit our How to transfer an ISA page.

Funds are credited to your account the same working day, if sent prior to 3.30pm.

If funds are sent after this time or not on a working day (Saturday and Sunday or English public holiday), the funds will credit your account the following working day. You will begin to earn interest once the credit has been applied to your account.

If you've registered a mobile number with us, we'll send you a text to let you know the funds have been credited.

If it's been more than one working day since you transferred the funds, check your linked (nominated) account in case it's been returned. This could happen if your account is no longer open for funding. Please contact us if you have any issues and we'll take a look.

You can contact the savings team by logging in and sending a secure message, or getting in touch by phone. 

It depends on the type of account you have.  

Fixed Rate Bonds 

With a Fixed Rate Bond, access to funds is restricted until the maturity date, making it essential to plan ahead. Before the expiry we will write to you to let you know the Shawbrook Savings options available for your maturing funds which will include withdrawing the funds out of the bank. 

Fixed Rate Cash ISAs 

An early exit charge is applied to our Fixed Rate Cash ISA for withdrawals before maturity. The amount will depend on the product you take. Below is a summary of the early exit charges applicable for our Fixed Rate Cash ISAs.  

• 1 Year Fixed Rate Cash ISA: loss of 90 days’ interest on the withdrawn amount  
• 2 Year Fixed Rate Cash ISA: loss of 180 days’ interest on the withdrawn amount  
• 3 Year Fixed Rate Cash ISA: loss of 270 days’ interest on the withdrawn amount  
• 5 Year Fixed Rate Cash ISA: loss of 360 days’ interest on the withdrawn amount  
• 7 Year Fixed Rate Cash ISA: loss of 360 days’ interest on the withdrawn amount 

The minimum account balance is £1,000. 

If you do decide to withdraw money from your Fixed Rate Cash ISA, it is essential to consider the potential impact on your tax-free ISA allowance. More information on the ISA allowance below. 

Easy Access Cash ISAs and Easy Access Savings Accounts 

You can withdraw money from your Easy Access Cash ISA or Easy Access Savings Account at any point without incurring early exit charges.  

The minimum withdrawal amount on both accounts is £500 and the minimum account balance is £1,000.  

Before withdrawing money from an Easy Access ISA, it is essential to consider the potential impact on your tax-free ISA allowance. More information on the ISA allowance below. 

If we receive an online withdrawal request before 9:30pm on a working day (or a request made by phone or secure message by 2:30pm), you should receive your funds into your nominated account on the next working day. Find out more information on when you'll receive withdrawn funds.

Notice Savings Accounts  

At Shawbrook, Notice Savings Accounts are available with two term length options: 45 days or 120 days. This means you are required to notify Shawbrook 45 or 120 days in advance before you can withdraw and access your funds. The minimum balance is £1,000. 

Withdrawing money from Cash ISAs  
 
Unless you undertake a transfer to another ISA, when you take money out of an ISA, you stop earning tax-free interest on the withdrawn amount. Every tax year, you have an Annual ISA Allowance, which for 2024/2025 is £20,000.   
 
Once you have deposited money within an ISA, it counts towards your Annual Allowance — even if you withdraw it within the same year (unless you have a flexible ISA, which Shawbrook does not offer). So, removing money from an ISA could prevent you from maximising your allowance. 

For more information on Cash ISAs and withdrawals visit our pages below: 

• Cash ISAs   
• 2024/2025 Cash ISA Allowance 
• Withdrawing Money from ISA

Still wanting to withdraw? Learn how to submit a withdrawal request.

Cash ISAs are free of income tax. 

The ISA allowance for the 2024/25 tax year is £20,000. This means you can save £20,000 of new money into your ISA in this tax year.

Our Cash ISA maximum balance is £250,000 so you can transfer other ISA balances into your new Shawbrook ISA up to £250,000.

If these balances are from previous tax years, they do not count towards the £20,000 limit in the current tax year 2024/25.

If you're splitting your ISA allowance over several ISAs, the maximum deposit across all of your accounts is £20,000.

For more in-depth information, visit our Cash ISA Allowance for 2024/2025 page.