Contact our Business Savings team
Our team are here to help. Most customers find what they need in our help sections or by sending a secure message from their account.
Already a customer?
How can we help?
Most customers can find what they need to know in our frequently asked questions. You can browse through our help topics or ask a question and we’ll search for the most relevant answers.
Our FAQs can tell you how your accounts work, but we can’t answer questions specific to your account.
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Documents & information
You’ll find standard terms and other information here for our business savings products.
Depositing & withdrawing money
Find out how to make a deposit and withdrawal from your savings account.
Opening an account
Helpful information if you’re applying for a business savings account with Shawbrook.
About our accounts
Learn about the different business savings accounts Shawbrook offers.
Closing or maturing your account
If the term is ending on your savings account or you'd like to withdraw your money, you'll find the answers you need here.
Speak to our Business Savings team
Secure message
Our online banking service allows you to manage your account securely at any time.
You can reset your password, check your balance, open a new account or give maturity instructions easily online.
The best way of getting in touch with the team is logging in and sending a secure message. Answering your messages is our top priority.
You can drop us a message any time night or day and we’ll come back to you in working hours (Monday to Friday, 9am to 5pm excluding public holidays).
Telephone
You can call our savings team on 0345 266 6611.
Our telephone opening hours are Monday to Friday, 9am to 5pm (excluding public holidays).
You’ll need your account details and mobile phone handy when you call us so we can complete security.
If it’s outside of these hours, you may be able to find the answer in our frequently asked questions, or log in and send a secure message.
Money Market & Client Money Deposits
For organisations managing substantial cash balances or pooled client money, our Treasury team provides tailored deposit solutions for balances between £1m and £25m. If your requirements extend beyond our standard business savings products, our specialists can discuss a range of flexible deposit options.
Ways to get in touch:
Email the Money Market Deposits team
View team contacts
Submit a Money Market Deposits enquiry