Income and Expenditure
If you're having money worries, and think you may not be able to make your contractual monthly payments or would like to set up a plan to repay your outstanding arrears, we can help.
What you need to do
We can provide the best support to you if we understand your current financial situation. Once we understand what your income is and what you spend (sometimes called expenditure), we can make sure we're offering you the options that suit your personal circumstances best.
Please complete the income and expenditure form so that we can understand your current financial situation better and discuss options with you.
Once you have shared the information with us through the IEHub tool, we'll contact you by the method you ask us to - either phone or email - within three working days to discuss and agree a solution with you.
You should only complete this form if you have a personal loan with us.
For help with money worries, please visit our money worries page.