Who can I speak to if I have a question about my debt consolidation loan?

For enquiries regarding debt consolidation loans for existing customers, please call using the following details: 

 

If you have taken out a loan with us before 13th December 2021, please use the below contact details.

Opening hours (Exc. Bank Holidays) are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Saturday: 9am – 2pm

Please call 0345 650 6290

 

If you have taken out a loan with us on or after 13th December 2021, please use the below contact details.

Opening hours (Exc. Bank Holidays) are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Saturday: 9am – 2pm

Please call 0333 003 0260

You can also log in to your customer portal to contact us: https://myloan.shawbrook.co.uk/