Getting your documents

That's right - you'll get everything you need to operate your account digitally. You can check your account by  logging in . All your documents will be uploaded here too.

The Key Product Information literature you received with your welcome letter will detail when you will receive your statement. It can vary, but normally we'll produce the statement on the anniversary of your first deposit and every year thereafter.

If your account is open less than a year, you'll receive a statement when the account is closed.

If your account is registered for eSavings you can view your statement online. Just log in and click ‘eDocuments’ in the menu. From here you can read your statement online, save a copy to your computer or print a version for your records.

Most new accounts are automatically registered for eSavings.

If you aren't registered for eSavings, you'll receive your statement through the post, usually on the anniversary of the first deposit you made.

We send digital statements for you to view, download or print. Log in to your eSavings portal, go to the eDocuments tab (or select eDocuments from the menu if you're on a mobile device), and you'll see a list of documents. Simply open the document or download it and print it off.

Please contact us if you need help to view your statement.

You can contact the savings team by logging in and sending a secure message, or contact us by phone.

Your tax statement is usually available within 4 weeks of the end of a tax year.

If you're registered for eSavings, you'll see this in the eDocuments section.

If you receive paper statements, this will be posted to your registered address.

Just get in touch with our customers services team and we'll send a copy of your latest statement out to you in your preferred format.

You can contact the savings team by logging in and sending a secure message, or contact us by phone.