At Shawbrook, we understand that not every borrower fits the traditional mould. That’s why our retail mortgage offering - delivered through our specialist brands The Mortgage Lender and Bluestone Mortgages Limited - is designed to support customers with complex needs, unique circumstances, or non-standard income.
The Mortgage Lender
Mortgages for Unique Income
We understand that not every borrower fits the traditional mould. That's why our retail mortgage offering, delivered exclusively through mortgage brokers, is designed to support your customers for real life.
The Mortgage Lender is there for the self-employed, those with credit blips, the buy-to-letters, and everyone in between. That's what we call real life lending.
With cutting edge technology supported with human-based decisioning, The Mortgage Lender take the time to understand complex income needs including:
Bluestone Mortgages
Mortgages for Complex Credit
It’s easier than ever for clients to find themselves in financial difficulties. Banks and other lenders quickly brand mortgage-seekers with poor credit as ‘unlendable’.
Bluestone Mortgages give credit where it’s due. That means that where others see ‘unlendable’, we see a community of people that deserve to be considered for a loan based on their circumstances, not their credit.
Using technology to smooth the mundane parts of the process allows underwriters the time to see the client behind the credit score and support cases that high street lenders may have declined previously:
Understanding the specialist mortgage market
The 2025 Home-A-loan Specialist Lending Report is Shawbrook's latest deep-dive into the evolving world of specialist retail mortgages. This comprehensive study explores the changing face of homeownership in the UK, with a focus on:

Two established brands, one Business Development Team
Work with Bluestone Mortgages or The Mortgage Lender and and you’ll have your own, friendly Business Development Manager covering both brands. Our team covers the country, and every one of our BDMs really knows their territory. Two great propositions for your clients, one point of contact.

Hanif Hussain
Field BDM | Scotland & North East

Kaylee Foley
Field BDM | North West & North Wales

Nicola Ashby
Field BDM | Midlands

Andrew Heath
Field BDM | Home Counties North

Ben Owen
Field BDM | East Central & South Yorkshire

Keith Campsie
Field BDM | Central London

Kelly Powell
Field BDM | South East

Laurel Johnson
Remote BDM | Scotland, North & North Wales

Craig Fellowes
Remote BDM | East Central, Midlands & South West
More Insights
Our mortgage brands each have their own hubs, sharing news, views, and know-how across every aspect of the mortgage industry we work with.

The Mortgage Lender content hub
Real stories of how we’ve helped clients and intermediaries as well as updated on how we do it too, with news, research and opinion.

Bluestone Mortgages media hub
A wide range of news and views on the mortgage industry with a focus on specialist lending and underserved customers.

Shawbrook insights hub
Insights and trends on the property market with a focus on professional landlords.

