We are focused on creating opportunities for our customers, colleagues and the communities in which we operate with initiatives to boost social mobility, champion equality and diversity and create an inclusive environment for all.


We leverage our capabilities, networks and people to deliver products and services for the real world.

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Socially focused lending

  • Driven by our purpose to create opportunity and enabled by our ability to offer specialist finance to segments often underserved by mainstream finance, we are active in a number of socially focused lending markets.
  • We provide mortgages to first time borrowers and those with complex incomes to help them to buy their own homes, often to customers who may otherwise have been locked out of the traditional mortgage market through our Retail Mortgage Brands. 

We provide a range of wholesale funding products to non-bank lenders across a number of sectors and asset classes, including Community Development Finance Institutions and healthcare.

We’re building a diverse, engaged and talented workforce

We recognise that acknowledging everyone’s strengths and valuing the differences of others will contribute to a successful and thriving workplace. We're committed to gender balance, and as a signatory of HMT's Women in Finance Charter we have made these pledges:

  1. To continue to have an Executive Sponsor for Gender Balance who is responsible and accountable for gender diversity and inclusion. Arthur Leung, our Chief Product Officer assumes this role.
  2. To set gender balance ranges for the number of men and women we will aim to have at senior manager level by 2022. This includes the Executive Committee and direct reports of the Executive Committee.
  3. To annually publish our progress towards these long-term gender balance ranges.
  4. Our gender balance targets will be included within Executive Committee members' performance agreements at Shawbrook from 2017 onwards, which are used as a key determinant of performance related pay.

We have a target of 30% female representation at senior management level by the end of September 2024.

We're also signatories to Business in the Community’s Race at Work charters

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We’ve launched Thrive, an apprenticeship programme aimed at supporting young people from all backgrounds into a career in financial services.
We've laid firm foundations for every employee to be themselves, through education, celebration and shared experiences, covering all areas of diversity including mental health, LGBTQ+ and disability.

We’re giving back to our communities

We are active participants in our communities:

Since our inception we have been supporting our communities through fundraising activities, employee volunteering and partnerships, helping to drive positive and lasting social impact. Our refreshed communities strategy is designed to amplify our impact within the communities in which we live and work.

  • Working alongside the Saracens Foundation, we have developed Empower Her, a leadership programme designed to inspire the next generation of female leaders through sport
  • Our partnership with education charity Future First is helping us to give young people in state schools and colleges the chance to discover careers they may never have considered and to provide relatable role models
  • Our employees continue to be active participants in the communities in which we operate, offering support through activities including volunteering, fundraising events and participation in the Shawbrook Make a Difference Days

Our business

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We provide finance to a range of customer segments that value the premium experience, flexibility and certainty we deliver. Our ambition is to deliver for more customers in more markets. We will do this by combining the innovative mindset and agility of a start-up with the scale and financial strength of a large business. 

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Our sustainability strategy is designed to create value for our customers, colleagues, communities, suppliers and shareholders, while having a positive impact on society and the wider environment. 

About Shawbrook

Shawbrook provides finance to a wide range of customers who value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.