Our article authors
Learn more about the authors behind the various savings and personal loans articles, blogs, guides and news published across our site.
Paul Went - Managing Director, Consumer
Paul has worked in consumer financial services for over 15 years, joining Shawbrook in February 2015 from Secure Trust Bank. Paul has held a number of senior roles across product and strategy before becoming Managing Director in October 2018. Paul is passionate about utilising technology and data to build transparent lending and savings products.
Featured Articles
- Paul Wents profile on Fintech Finance News
- Shawbrook Bank offers ClearScore customers incentive to share Open Banking data -
- Paul Went on Bloomberg‘This is the biggest area for change in lending…’
- Shawbrook Bank appoints Firstsource as Contact Centre Partner
- Shawbrook debuts better rates for borrowers who share open banking data
- Shawbrook offers lending discount for consumers sharing open banking data
- Shawbrook Bank and Clearscore agree open banking partnership
- Shawbrook Bank offers ClearScore customers incentive to share Open Banking data
- Financial jargon-buster: Do you know what these money terms mean?
Sally Conway - Head of Consumer Communications
Sally has worked in marketing and communications for 10 years, joining Shawbrook in 2017. Throughout her career, Sally has gained experience across roles in PR and communications all the way through to brand and product development. Now as Head of Consumer Communications for Shawbrook, Sally focuses on ensuring the Bank takes a customer-centric approach to everything they do by using data, insights and technology to optimise customer journeys and promote the best experience for their customers.
Featured Articles
- Forget FOMO, shoppers now suffer FrOMO; Frustration of Missing Out on savings
- Home improvements: How to give your garden a makeover on a budget
- One in five people 'have lostsleep' over cost of living crisis as bills soar
- More than half of UK homeowners claim property is a work in progress - study
- Brit homeowners have FIVE unfinished DIY jobs including half-painted walls, study revealsMany take out loan without even knowing what APR means
- New Year finances: Money makeover tips for 2022
- Build the right customer experience to thrive in the ear of extreme Darwinism
- Brits spent £1.4bn fixing lockdown DIY disasters
- MRM London - Two minutes with Sally Conway
Andy Townsend - Head of Marketplace Distribution, Consumer
Andy has worked in consumer financial services for over 15 years, joining Shawbrook in 2017. Andy has held multiple commercially focused roles within Shawbrook’s consumer division and currently, as Head of Marketplace Distribution is responsible for broadening the range of products (Lending & Saving) that meet the needs of a digitally savvy consumer base. Andy is passionate about utilising technology and data to give consumers access to the most appropriate financial products when they need them.
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