A memorable word is a word chosen by you in order to add another level of security to your eSavings account. It must be between 4 and 10 characters in length and must not contain any special characters. The first time you log on to your eSavings account you will be prompted to create a ‘Memorable word’. Please ensure your chosen word is different to your password. Once you have set up your memorable word, each time you log on you’ll be asked for 3 random characters from your chosen word.