What if I can’t make a payment on my credit agreement?

We are a responsible lender, and we will always deal with you honestly and sympathetically.


Please tell us immediately if you can’t afford the payments on your credit agreement.


If you tell us before you miss any payments, it's much more likely we'll be able to help you.


You can contact us on 0345 650 6290 (Monday to Thursday 8am to 8pm, Friday 8am to 6pm and Saturday 9am to 2pm, excluding Bank Holidays) .