Do I need to go to a branch to get a loan?

Shawbrook do not have any branches, we have an online service and you can contact us by email or phone.

For more information please visit our website ( For enquiries regarding a new loan or application, opening hours are:
Monday - Friday: 9am - 9pm
Sat: 9am - 5pm

Please call 0345 600 6260.

For existing customers,

Opening hours are:
Monday - Thursday: 8am - 8pm
Friday: 8am - 6pm

Saturday: 9am – 2pm

Please call 0345 650 6290.