Back to Savings accounts
Savings contacts
You might be able to find the answer to your question in our frequently asked questions section.
Our telephone opening hours are Monday to Friday, 9am to 5pm (excluding public holidays)
- Sent a secure message?
Answering them is our number one priority and we'll respond to you as soon as we can. Our current response time is 1-3 working days - Need support with your online account?
Secure message is still the best way of getting in touch - Need to speak to us on the phone?
You can still call us between 9am and 5.00pm
Manage your account 24/7
Our eSavings platform allows you to manage your account securely at any time. You can complete the following tasks online:
- Reset your password
- View your account balance
- Open new savings accounts
- Move your money
- Give us your maturity instructions
Contacting us by phone
0345 266 6611
Existing personal and business customers can login to our eSavings platform and send us a secure message.