Can I cancel my account?

If you change your mind and wish to cancel your account, you may do so at any time within 14 days from opening your account or receiving your contractual terms (whichever is later). Please write to us by post, send us a secure message or call us.

Please note that this cancellation right does not apply to any of our Fixed Rate products unless the account is a Fixed Rate Cash ISA in which case the cancellation right does apply.