Can I cancel my account if I change my mind?

If you change your mind and wish to cancel your account, you can do so within the first 14 days from the opening date of your account. Please note this cancellation right does not apply to Fixed Term Deposit accounts. You cannot cancel a fixed rate fixed term account once it is open.

You can notify us of your cancellation by contacting us via Secure Message or call us on 0345 266 6611 alternatively you can write to us at: Savings Team, Shawbrook Bank Limited, Lutea House, Warley Hill Business Park, The Drive, Great Warley, Brentwood, Essex CM13 3BE