Eligible deposits with Shawbrook Bank Limited are protected up to a total of £85,000 per person by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. Any deposits you hold above the limit are unlikely to be covered.
If your account does allow you to withdraw funds, taking your account below the minimum balance will affect the interest we pay. Check your terms and conditions for more details.
Yes, you can add more money to your fixed rate bond if the product is still open for funding, up to the maximum deposit amount.
If your bond is removed from sale (we'll do this when we have new rates), you'll usually have seven days from removal to add any more funds to your account.
With most accounts you have a 14-day cooling off period. Please check your key product information, which will give you more information.
You can change your password online. log in to your eSavings account and clicking on 'My Profile' in the top right-hand corner of the page. Look for the image of a head and shoulders, between the printer and question mark images.
Yes, you can change your nominated account any time you like. Just log in and send a secure message and we'll be happy to let you know the next steps.
Your request needs to be signed by the authorised signatories as per your signing mandate.
We will also require proof that the new nominated account is held in the name of the business. This could be in form of a void cheque or a bank statement.
Easy access accounts
You can transfer your Easy Access account to any of our products, although only one of your accounts with us can be an easy access account.
For any additional accounts, you'll need to contact us.
The easiest way to contact us is log in and send us a secure message or speak to our customer service team.
Notice accounts
You can transfer your notice account to any of our products once you’ve served the notice period on the account.
Fixed term bonds
Just before your account matures, we’ll get in touch about how to transfer to a new product. You can’t transfer your fixed term bond to another product until your current product matures.
No, you'll need to give the agreed notice for a notice account, or wait until the end of the term for a fixed rate bond.
Yes, you are welcome to take out as many accounts as you need.
You can open one account online, and any for any additional accounts, you'll need to contact us.
Easy access accounts and notice accounts
You can make a deposit at any time, up to the maximum deposit amount.
Fixed rate bonds
You can add more money to your fixed rate bond if the product is still open for funding, up to the maximum deposit amount.
If your bond is removed from sale (we'll do this when we have new rates), you'll usually have seven days from removal to add any more funds to your account.
You can check if a product is withdrawn by checking the savings documentation page and checking the withdrawn product list.
You're welcome to take out an additional bond if you wish for further funds.
Just log in and send a secure message to apply for a second account.
Easy access accounts and notice accounts
You can make a deposit at any time, up to the maximum deposit amount.
Fixed rate bonds
You can add more money to your fixed rate bond if the product is still open for funding, up to the maximum deposit amount.
If your bond is removed from sale (we'll do this when we have new rates), you'll usually have seven days from removal to add any more funds to your account.
You can check if a product is withdrawn by checking the savings documentation page and checking the withdrawn product list.
You're welcome to take out an additional bond if you wish for further funds.
Just log in and send a secure message to apply for a second account.
Yes, you can open a business account if you already have a personal account. You'll need to log out of your personal account and apply for a new business account. Once we've opened your new business account, we'll merge the two accounts together and give you a new customer number that will let you access both.
You're welcome to open accounts for any of your businesses. However, you can't share a business account between two businesses - they'll need to have their own accounts.
All interest payments will be paid gross.
Yes, if you can answer 'yes' to the following:
Yes, the interest rate is variable, so it can change.
As the interest rate is fixed, this won’t change over the term of the account.
Yes, the interest rate is variable, so it can change.
You can find out more about how interest rates can change in our Terms and Conditions for business savings accounts, which you’ll find on our Savings documentation page.
No, we never collect money from your nominated account.
Yes. The balances vary by product, so you will need to check the Key Product Information of the product you wish to apply for.
We don't apply fees or charges to our business savings products.
It's easy to manage your Shawbrook savings account. Online, by post or by phone.
Please note that you can only reset your password online if your online access has not been blocked. Simply click on the password reset button on the login page and follow the instructions. We will send a temporary password to your registered mobile phone.
If you are unable to reset your password using the process outlined above, then please contact our dedicated customer servicing team on 0345 266 6611.
If your account is registered for eSavings you can view your statement online. Just log in and click ‘eDocuments’ in the menu. From here you can read your statement online, save a copy to your computer or print a version for your records.
To send us a message, just log in to your account and click 'Create message’ under the 'Messages' tab in the menu. There are a number of secure message categories for you to choose from to help us answer your query promptly.
Just get in touch with our customers services team by logging in and sending a secure message or contact us and we'll send a copy of your latest statement out to you in your preferred format.
When we respond to a secure message you will receive an email to your registered email address asking you to log into your eSavings account to view the secure message.
You can make a complaint using our online complaints process. Please go to our complaints page to get started.
You can make a payment to us by electronic payments only. This includes Faster Payments, BACS and CHAPs.
As we don't take payment from you automatically, you'll need to make any payments from your nominated, or linked, account, using the following details:
Sort Code: 16-58-73
Account number: Your Shawbrook Savings Account number
Reference: Your name as the payment reference
If you're not sure what account number to use, you can get help on how to find your account number.
For peace of mind, you may wish to make a small 'test' payment of £1. Once the payment has processed, you'll see it in your account.
Your tax statement is usually available within 4 weeks of the end of a tax year.
If you're new to us, you can compare our business savings accounts, and choose the one you like.
If you already have an account with us, contact us and we'll help you open an account.
As the interest rates on our business savings accounts are calculated as gross, your account will display interest before taxes are deducted. You will need to deduct tax yourself by declaring it as part of your annual tax return.
If you've taken out a product with us online, you don't need to do anything more - you're already registered.
If you need to remove a signatory, You'll need to log in and send us a secure message or contact us to request a removal form. Once you've filled this form in and returned it, we can remove the signatory from your business account.
For online accounts
You can submit a withdrawal request online via our eSavings portal. Simply log in , then go to the ‘request’ tab in eSavings. Select either ‘withdraw’ if you want a specific sum or ‘closure’ if you wish to withdraw the full amount and follow the instructions on screen.
You should be able to see any accounts you've registered online in your eSavings portal. If you can't see some of your accounts, log in and send us a message via secure messaging explaining which accounts you'd like to be able to see and we'll work with you to register them.
That depends on the account. Our easy access and notice period accounts allow you to deposit money any time, subject the maximum balance allowed on the account.
You can add money to your fixed term bond as long as the product is not withdrawn. When we withdraw a product, you will be able to fund it for 7 working days after we withdraw it.
You can have up to four logins for your business account.
Funds are credited to your account the same working day, if sent before 3.30pm. If funds are sent after this time or not on a working day (Saturday and Sunday or English public holiday), the funds will credit your account the following working day. You will begin to earn interest once the credit has been applied to your account.
If you've registered a mobile number with us, we'll send you a text to let you know the funds have been credited.
We normally send the OTP as a text message to the registered mobile phone. You can choose to receive a voice message instead to your registered telephone number, which can be a landline number if you prefer.
We send digital statements for you to view, download or print. Log in to your eSavings portal, go to the eDocuments tab (or select eDocuments from the menu if you're on a mobile device), and you'll see a list of documents. Simply open the document or download it and print it off.
If you've got a mobile number registered to your account, you can reset your password on the log in screen of eSavings. Just select 'reset password' and follow the instructions. We'll send a text with a temporary password.
If you've forgotten your customer number, the best place to look is your email inbox.
That's right - you'll get everything you need to operate your account digitally. You can check your account using our eSavings portal. All your documents will be uploaded here too.
Funds are credited to your account the same working day, if sent before 3.30pm. If funds are sent after this time or not on a working day (Saturday and Sunday or English public holiday), the funds will credit your account the following working day. You will begin to earn interest once the credit has been applied to your account.
We create your maturity invite a few weeks before your bond is due to mature. That means that we may have new products on offer by the time your bond matures.
Whenever we release a new rate, we give it a new issue number. It helps us keep track of what product we're referring to, including what rate it offers.
Our standard accounts aren't available to charities or trusts. However, we work with the Charities Aid Foundation. They have a range of products, some of which are provided by Shawbrook, that may suit your needs.
Cookies (sometimes known as a web cookies, Internet cookies, HTTP cookies or browser cookies) are tiny pieces of data that a web server creates and stores on your computer. This helps the server recognise you as you move around a website. If cookies weren't there, a lot of websites and services wouldn't function properly.
A business savings account is an ideal option for business owners who wish to protect and grow their cash reserves.
Our opening hours are 9am to 5:00pm, Monday to Friday (excluding English public holidays).
We will verify your address, identity and nominated account details before opening an account for you.
We do this by checking various electronic databases. If we are unable to verify you in this way, we may ask you to supply us with some identity documents by email or post. We will not be able to open your account until we have successfully verified your details.
If one of your signatories moves abroad, you’ll need to let us know so we can remove them from the account. Log in and send us a secure message or contact us and we’ll remove them as signatories from the account.
When your account matures, you can withdraw your money, or put it into a new bond or notice account.
A business savings account works in the same way as a personal savings account. You can earn competitive business savings account interest rates on cash deposits, but the funds can only used by your company, not an individual.
A notice savings account is a type of savings account that has no fixed term but requires you to give notice before you can withdraw your money. They offer more flexibility than a fixed term account. They work best if you don’t want to lock your funds away for a long time but will know in advance when you need access to your savings.
Your customer number is unique to you. You’ll have received this by email when you first signed up to eSavings (this may have been when you opened your account). You'll need this number to log into your eSavings account.
A business savings bond is a type of account available to businesses who wish to lock away spare funds for a set time. You can’t withdraw from this account until the end of the fixed term.
A nominated account, or linked account, is the current account that you link to your savings account with us. Any money you put into your savings needs to come from that account, and any payments or withdrawals will need to go back to that account.
A secure message is a way of safely communicating with us, as it can only be read by you when you log in to your eSavings account. They're a great way to ask questions about your account or to deal with queries.
An easy access account is a savings account that allows you to withdraw money without notice. Designed specifically for saving, these will typically offer a higher rate of interest than a current account.
Most banks have introduced the 'confirmation of payee' scheme which is designed to help you avoid fraud.
As part of this check, your bank will search a database of current accounts and try to verify the sort code and account number.
eSavings is our online savings portal. You can use eSavings to securely manage your savings accounts online. For your accounts registered within eSavings you can:
Our sort code is 16-58-73.
Strong Customer Authentication (also known as SCA) is the process we will use to establish that it is really you when you try to access your savings account with us.
You'll also hear it called 'Two Factor Authentication' (or 2FA).
You can write to us at The Business Savings Team, Shawbrook Bank, Sunderland SR43 4AG.
It's quicker and easier to get in touch through eSavings, our digital savings portal and send a secure message. Find out how to send a secure message.
Secure messages between us can only be viewed by logging in to our online portal, eSavings. You'll need to enter your password, then we'll send a one-time passcode to your registered number for you to input.
You can add money to your account, up to your maximum deposit amount, whenever you like.
You can add money to your account, up to your maximum deposit amount, whenever you like.
You can add more money to your account as long as the product is still open for funding, up to the maximum deposit amount.
You can withdraw money from your account at any point, but you’ll need to give us notice. This will depend on your account.
Once your notice period has expired, we’ll release your funds to you.
You can withdraw money from your account at any point, without giving us any notice.
You will not be able to withdraw funds prior to end of your fixed term. Before expiry of your fixed term we will write to you to let you know the Shawbrook Savings options available for your maturing funds which will include withdrawing the funds out of the bank.
The Key Product Information literature you received with your welcome letter will detail when you will receive your statement. It can vary, but normally we'll produce the statement on the anniversary of your first deposit and every year thereafter.
Easy Access Accounts
If your withdrawal request is received before 2.30pm on a working day, your savings should be accessible in your nominated account the next working day.
If you request funds after the cut-off time of 2.30pm, your request will be processed on the next working day, and funds available on the next working day after that.
So, if you request funds before 2.30pm on a Friday, we’ll process the request that day and the funds will be in your nominated account by close of business on Monday.
If you request funds after 2.30pm, we’ll process the request on Monday and funds will be in your nominated account on Tuesday.
Please note that public holidays are not classed as working days. This will extend the time it takes for funds to show in your nominated account.
Notice Accounts
When you request a withdrawal of funds from your notice account, you will be told which date the notice expires on, in advance. You'll typically receive your funds the next working day after this date.
Fixed Term Accounts
Before expiry of your fixed term, we will write to you to let you know the Shawbrook Savings options available for your maturing funds which will include withdrawing the funds out of the bank.
If you tell us you wish to withdraw your money, you'll receive your funds on the working day after the account matures.
Notice Accounts - When you put an account on Notice, the expiry of your notice period will always be on a working day (you will be notified of the date in advance) and you will normally receive your funds on the next working day following this.
Fixed Term Accounts - You will receive your funds on the next working day after your maturity date, provided we have received confirmation from you that you wish to withdraw your maturing deposit.
CHAPS - Providing the CHAPS payment details are received by 2.30pm on a working day, then the funds will normally be received by the beneficiary bank the same day.
Cheque withdrawals – Cheque withdrawal requests received prior to 2.30pm on a working day will normally be processed and sent via the post the next working day.
You can find your account numbers a few ways. The easiest way is to log in to eSavings, go to 'Accounts' then 'view all accounts'.
If you are a registered user of eSavings, you can view your nominated account details by logging in to your eSavings account and going to the 'My Accounts' tab. Click on 'Account Details' tab and then select an account to view. You'll see your nominated account in 'additional information'.
Withdrawals out of Shawbrook Bank will be made to your nominated account. We cannot issue a payment to a third party from your savings account.
We can speak to signatories or authorised persons on the account. Please contact us to find out how to set up an authorised person or add a signatory.
Whether a notice savings account is the best option will depend on your circumstances and savings goals. But some of the benefits include:
Whether a fixed rate business bond is the best option will depend on your circumstances and savings goals. But some of the benefits include:
If you’re looking for quick, flexible access to your cash while earning an attractive interest rate, our competitive, easy access savings account may be the best business savings account for you. You can withdraw cash (subject to a minimum withdrawal amount) and add to your funds whenever you like without incurring any fees.
We need you to nominate an account so we can link it to your savings account. This helps us keep your money safe by only receiving money from or sending money to one account that you've nominated.