Last updated: 25 August 2020
If you’re in some financial difficulty because of coronavirus or any other reason, and you think you may not be able to make your contractual monthly payments or would like to set up a plan to repay your outstanding arrears, we can help. Please complete the income and expenditure form so that we can understand your current financial situation better and discuss your options with you.
Complete and submit the income and expenditure form
We will review the form and our aim is to contact you directly via telephone within 3 working days. When you complete the form, please ensure you have supplied us with your phone number.
You should only complete this form if you have a personal loan with us or a loan through one of our retail or home improvement partners. If you have some other form of finance with Shawbrook and need help, click here.
If you have any difficulty completing the form, visit stepchange.org where they have a helpful guide.