You have a right under the Consumer Credit Act to repay all or part of the outstanding balance early at any time. If you wish to make an additional repayment or repay the outstanding balance early you should contact us using the details below. We will then provide you with a settlement figure and details of how to settle the account. The settlement figure provided will be valid for 30 days.
If you have taken out a loan with us before 13th December 2021, please use the below contact details.
Opening hours (Exc. Bank Holidays) are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Saturday: 9am – 2pm
Please call 0345 650 6290
If you have taken out a loan with us on or after 13th December 2021, please use the below contact details.
Opening hours are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Please call 0333 003 0260
We’re closed at the weekend and on public holidays.
You can also log in to your customer portal to contact us: https://myloan.shawbrook.co.uk/