I recently requested a quote for a Shawbrook loan. Why is a credit search appearing on my credit report when you stated you would only complete a soft search?

If you request a quote for Shawbrook loan we do complete what is known as a “soft” or “quotation” search. This search helps us check if you’re eligible for one of our products and provide you with a personalised quote. While this search is visible to you on your credit report, it is not visible to other lenders and will not affect your credit score.