Do I need to go to a branch to get a loan?

Shawbrook do not have any branches, we have an online service and you can contact us by email or phone.

For more information please visit our personal loans page.

For enquiries regarding a new loan or application:

Opening hours (Exc. Bank Holidays) are:
Monday - Friday: 9am - 5.30pm
Saturday: 10am - 2pm

Please call 0345 600 6260

 

For existing customers:

If you have taken out a loan with us before 13th December 2021, please use the below contact details.

Opening hours (Exc. Bank Holidays) are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Saturday: 9am – 2pm

Please call 0345 650 6290

 

If you have taken out a loan with us on or after 13th December 2021, please use the below contact details.

Opening hours (Exc. Bank Holidays) are:
Monday - Thursday: 8am – 8pm
Friday: 8am – 6pm
Saturday: 9am – 2pm

Please call 0333 003 0260

You can also log in to your customer portal to contact us: https://myloan.shawbrook.co.uk/