As well as our personal loans and mortgages, Shawbrook offers finance products through an approved network of partners. These finance products help customers spread the cost of larger purchases and make the finance arrangements at the point of sale.
We offer a range of products, over a variety of terms, including interest bearing and interest free finance products.
APR’s range from 0% to 19.9%
We offer credit to a variety of FCA authorised businesses. If you would like to find out how we can support your business, please contact us.
Our teams have experience in all kinds of personal lending. At Shawbrook, we look at every customer and their individual circumstances. We’re committed to being fair and transparent with everyone who applies for a loan with us, so this is our promise:
No, all of our Point of Sale lending products are unsecured loans.
We are able to provide fixed rate loans for your customers. Our team will discuss the finance options available with you to create the best finance solution for your business. For more information, please contact us.
Loan terms available and maximum amounts that customers can borrow will vary depending on the type of purchase being financed. We’ll work with you to tailor your finance solution to you and your customers’ needs. For more information, please contact us.
This will depend on the type of purchase being financed. We do offer some low or no deposit required products. We’ll work with you to develop the best finance solution for your business. For more information, please contact us.
This will depend on the type of purchase being financed and type of finance product offered. While our home improvement products are exclusive to FCA authorised businesses, some types of finance product do not require FCA authorisation. For more information, please contact us.
For a conversation about how we could work together, please contact us.
Yes, we can offer a complete range of credit facilities to suit your business, to find out more, please contact us.
Many businesses have the same questions. Our Partnership Managers are Point of Sale finance specialists, with years of experience in this sector, that will be happy to assist. To find out more, please contact us.
Yes, we use the latest technology to provide you with a range of integration options. Whether this is a web based solution, the Shawbrook App or an API led integration. To find out more, please contact us.
We have a number of customer journey options, in most cases, it is a simple online application which can be completed in a matter of minutes.
In most cases decisions are made in seconds. Where the case needs to be referred to an underwriter, we have underwriters working 7 days per week to process the application.
No, your customers will apply for a loan online and we will send an e-signature pack by email.
We use Equifax and TransUnion (formerly Callcredit) as our reference agencies. Their details are as below:
An annual percentage rate (APR) is the annual rate charged for borrowing and is expressed as a percentage that represents the actual yearly cost of funds over the term of a loan. This includes any fees or additional costs associated with the transaction.
No. The monthly Direct Debit amount will be the minimum monthly repayment quoted on the customer credit agreement. A customer can make additional payments at any time, by calling our Customer service team.
For most retailers, once you have supplied your customer with the products that have been financed, we will pay you next working day unless the customer has a cooling off period. If this was to apply, we would discuss this with you before you take our services.
Please call our Partner Support line on 0345 600 7680.
Please contact your Partnership Manager. Alternatively, you can email us at hil.support@shawbrook.co.uk.
Please call our Partner Support line on 0345 600 7680.
Yes, if they wish to make an additional repayment or repay the outstanding balance early, they should contact our customer services team.
All customers have a right under the Consumer Credit Act to repay all or part of the outstanding balance early at any time. If they wish to make an additional repayment or repay the outstanding balance early, they should contact us. We will then provide you with a settlement figure and details of how to settle the account. The settlement figure provided will be valid for 30 days.
If they have a question about their loan or purchase before their credit agreement starts, we would expect them to contact you directly as the company they are arranging their loan with. Once their credit agreement has begun, our customer services team can help with any questions.
Yes, they can contact our customer services team and they will change their bank details or payment date.
Our Quote Tool is available for our Home Improvement clients and is available on a variety of devices. It helps frontline sales staff show the benefits of Shawbrook finance in the customer’s home. The app works, even when there is no mobile or Wi-Fi coverage. For more information, contact your Partnership Manager on 0345 600 7680 or email hil.support@shawbrook.co.uk.
Please call our Partner Support line on 0345 600 7680 or your dedicated Partnership Manager in the first instance. Alternatively you can email hil.support@shawbrook.co.uk.