How can I operate my account?

You can operate your account in the following ways:

Contacting our dedicated customer servicing team - our dedicated customer servicing team can be reached on 0345 266 6611 (Monday to Friday, 9am to 5:30pm, excluding Bank Holidays)

You can write to us – please send your correspondence to Savings Team, Shawbrook Bank Limited, Lutea House, Warley Hill Business Park, The Drive, Great Warley, Brentwood, Essex CM13 3BE