Help & Support Overview

Clear information, honest answers

At Shawbrook Bank, we’re committed to keeping things simple and transparent - even in the complex world of business finance and commercial mortgages. Here you can also easily find key information and application forms for our savings products.

On this page you’ll find links to frequently asked questions - you may find an answer to your query in just a few seconds. And of course you can always email us, or call during office hours.

Where would you like to go?

If would like more information about a specific product, follow one of the links below to

Get in touch with us

If you’d like to know more about our products, or if you’re having trouble using our systems - email or call us for more information during office hours.

Frequently asked questions

The chances are that if you have a question about our business products or services, someone’s already asked it. So take a look at our frequently asked questions pages - it could be quicker and easier than phoning or emailing us.

News & Events

The world of business finance changes fast, and from time to time we’ll post articles about changes to our products or stories in the news. Take a look at our latest here.

Talk to our partners

As many of our products and services are provided in partnership with professional intermediaries around the country, you may wish to contact your broker. If you don’t yet work with an intermediary, we can provide you with a list of professionals in your area and business sector.

Our Regional Business Centres

Based at Shawbrook Bank Regional Business Centres around the country, our specialist teams know your local economy and your industry sector. They’ll take the time to understand your specific needs while developing a bespoke proposition.

Key product information

Visit our key product information area to find out details about the savings products we offer and check whether a product has been withdrawn.

Not what you are looking for?